Tag: KM
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Meaningful Metrics to Quantify ROI for KM and Enterprise 2.0 Deployments
By Joseph Raczynski Clark R. Cordner – Orrick, Herrington & Sutcliffe LLP Charlotte Herring – The US Judge Advocate General’s Corps Recently some select firms have forgone the necessity to prove return on investment (ROI), for KM, portal and Enterprise 2.0. However for the vast majority, ROI justification remains a constant. In this session…
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Enterprise Content Management: Integrating KM, RM and DM
By Joseph Raczynski Massive collections of information are inundating law firms. With multiple points of integration, interfaces, and varying disciplines this further muddies the waters. This session at ILTA answered questions relating the issues of organizing and managing content across all firm repositories to reduce silos, improve data quality, facilitate KM and ensure full and…