Tag: Herrington & Sutcliffe

Meaningful Metrics to Quantify ROI for KM and Enterprise 2.0 Deployments

Aug 25, 2010

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by

Joseph Raczynski

in ILTA, Knowledge Management, Legal Technology

By Joseph Raczynski Clark R. Cordner – Orrick, Herrington & Sutcliffe LLP Charlotte Herring – The US Judge Advocate General’s Corps Recently some select firms have forgone the necessity to prove return on investment (ROI), for KM, portal and Enterprise 2.0. However for the vast majority, ROI justification remains a constant. In this session…